Terms of Service - TheGrillQueen

Effective date: 14 December 2025

1. Definitions

In these Terms of Service (the “Terms”):

Site means the website available at https://www.thegrillqueen.co.uk and any related subdomains, pages, features, or content made available by us.
We, us and our mean TheGrillQueen, the operator of the Site.
User, you and your mean any person who accesses or uses the Site, whether or not they create an account.
Services means the functionalities, content, information, and other features provided through the Site.
User Content means any text, images, reviews, comments, suggestions, or other materials submitted, posted, uploaded, or otherwise provided by a User on or through the Site.

2. Acceptance of these Terms

By accessing or using the Site you agree to be bound by these Terms. If you do not agree, you must not use the Site. If you continue to use the Site after changes are made to these Terms, you will be deemed to have accepted those changes. You are responsible for ensuring that anyone who accesses the Site through your internet connection is aware of and complies with these Terms.

3. Eligibility

The Site is intended for persons aged 13 or older. If you are under 13, you must not use the Site.
If you use the Site on behalf of a business or organisation, you confirm that you have authority to bind that entity and that it accepts these Terms.
If any part of the Services involves purchases or paid features, you must be at least 18 or have the consent of a parent or legal guardian.

4. Use of the Site

4.1 Access and availability

We do not guarantee that the Site, or any content on it, will always be available, uninterrupted, or error free. We may suspend, withdraw, or restrict the availability of all or any part of the Site for business and operational reasons without notice.

4.2 Acceptable use

You must use the Site lawfully and in accordance with these Terms. You must not:

Use the Site in any way that breaches any applicable law or regulation or infringes any third-party rights.
Upload, transmit, or distribute any material that is unlawful, defamatory, obscene, offensive, hateful, harassing, deceptive, or otherwise objectionable.
Introduce viruses, malware, spyware, ransomware, or other harmful code, or attempt to gain unauthorised access to the Site, our systems, or those of our providers.
Use any automated means (including bots, crawlers, or scrapers) to access the Site for any purpose without our prior written consent, except for standard search engine indexing.
Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any portion of the Site except to the extent permitted by applicable law.
Bypass or attempt to bypass any security or access control measure, or interfere with the proper working of the Site.
Use the Site to advertise or solicit without our prior written permission.

4.3 Accounts and security

If you create an account, you must provide accurate information, keep your credentials confidential, and promptly update any changes. You are responsible for all activity under your account. Notify us promptly if you suspect unauthorised use.

5. Intellectual Property

All content on the Site, including text, graphics, logos, photos, videos, recipes, designs, and software, and the selection and arrangement thereof, is owned by or licensed to us and is protected by copyright, trade mark, and other intellectual property rights. “TheGrillQueen” and any related names, logos, and marks are our trade marks or trade names. All rights are reserved.

You may access the Site and view content for your personal, non-commercial use only. Except as permitted by law, you must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content without our prior written consent or the consent of the relevant rights holder. You may link to our homepage in a way that is fair and legal and does not damage our reputation or suggest any form of association, approval, or endorsement where none exists. You must not frame the Site on any other website.

6. User Content

You are solely responsible for your User Content. You warrant that you have all necessary rights to submit it and that it does not infringe any rights of others, breach confidentiality, violate law, or contain harmful code.
By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such content in connection with operating, improving, and promoting the Site and our Services.
We may, but are not obliged to, monitor, moderate, edit, refuse, or remove User Content at our discretion.
Do not submit any User Content that contains personal data of third parties without their consent or that reveals sensitive information.

7. Information and Advice

Content on the Site is provided for general information and entertainment only. While we aim to keep information current and accurate, we do not guarantee completeness, accuracy, or that it is up to date. Any cooking, grilling, safety, nutritional, or similar guidance is general in nature; you are responsible for safe food handling, compliance with applicable safety standards, and checking allergen information and ingredients. Professional advice should be sought where appropriate.

8. Third-Party Resources

The Site may reference third-party content, products, or services. We are not responsible for and do not endorse third-party resources. Your use of any third-party resource is at your own risk and subject to the terms and privacy practices of the relevant third party.

9. Your Responsibilities

Comply with these Terms and all applicable laws.
Ensure the security of your devices and network used to access the Site.
Back up your data; we are not responsible for loss of your data unless required by law.
Promptly notify us of any suspected security incident related to the Site.

10. Our Responsibilities and Disclaimers

We provide the Site with reasonable skill and care. However, the Site is provided “as is” and “as available” to the fullest extent permitted by law. We do not guarantee that the Site will be free from errors, defects, or security vulnerabilities, or that it will meet your requirements.
Nothing in these Terms excludes or limits any warranty, condition, or guarantee that cannot be excluded or limited under applicable law, including your statutory rights as a consumer.

11. Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded by law.
Subject to the paragraph above, we will not be liable for:
- Loss of profits, sales, business, or revenue;
- Business interruption;
- Loss of anticipated savings;
- Loss of business opportunity, goodwill, or reputation;
- Indirect or consequential loss or damage;
- Loss or corruption of data, provided we have used reasonable care and skill.
If you are a consumer, we are responsible to you for foreseeable loss and damage caused by our breach of these Terms or our failure to use reasonable care and skill. Loss or damage is foreseeable if it is obvious that it will happen or if, at the time you agreed to these Terms, both we and you knew it might happen.
If you are a business user, and subject to the first paragraph of this section: (a) our total liability arising out of or in connection with the Site and these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to £100; and (b) you agree that these Terms set out the full extent of our obligations and liabilities.

12. Indemnity

You agree to indemnify and hold harmless TheGrillQueen and its officers, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your breach of these Terms, your User Content, or your misuse of the Site.

13. Personal Data and Cookies

13.1 Data controller

TheGrillQueen is the data controller responsible for personal data processed through the Site.

13.2 What we collect

Identifiers and contact details you provide (for example, name, username, email) if you create an account or contact us.
Content you submit (for example, comments, reviews, messages).
Technical and usage data (for example, IP address, device/browser type, pages viewed, time and date, referring URL) collected via cookies, pixels, and similar technologies.

13.3 Purposes and lawful bases

To operate the Site and provide the Services (performance of a contract or legitimate interests).
To maintain security, prevent fraud and misuse (legitimate interests and legal obligations).
To communicate with you, respond to enquiries, and manage your account (performance of a contract or legitimate interests).
To improve the Site and analyse usage (legitimate interests).
To comply with legal obligations.
Where required, for certain optional cookies or communications, based on your consent, which you may withdraw at any time.

13.4 Sharing

We may share personal data with service providers who act on our instructions (for example, hosting, analytics, security), with professional advisers, and with authorities where legally required. We require our service providers to protect personal data appropriately.

13.5 International transfers

Where personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place, such as standard contractual clauses or other lawful transfer mechanisms.

13.6 Retention

We retain personal data only for as long as necessary for the purposes described above or as required by law, after which it will be deleted or anonymised.

13.7 Your rights

Under UK data protection law, you have rights including to access, correct, erase, restrict or object to processing, and to data portability. You also have the right to lodge a complaint with the UK Information Commissioner’s Office. To exercise your rights, use the contact methods indicated on the Site. We may need to verify your identity before responding.

13.8 Cookies

The Site uses cookies and similar technologies to operate, measure performance, and enhance your experience. You can manage cookies through your browser settings. Disabling certain cookies may affect Site functionality.

13.9 Children’s data

We do not knowingly collect personal data from children under 13. If you believe a child has provided personal data, please contact us so we can delete it.

14. Changes to the Site and Services

We may update and change the Site and Services from time to time to reflect changes to our offerings, users’ needs, or business priorities.

15. Changes to these Terms

We may revise these Terms at any time. The “Effective date” above will be updated when changes are made. Please check this page periodically. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

16. Suspension and Termination

We may suspend or terminate your access to the Site immediately, without notice, if you breach these Terms, if we are required to do so by law, or if we cease to offer the Site. Upon termination, your right to use the Site will cease. Sections that by their nature should survive termination will survive (including intellectual property, disclaimers, limitations of liability, and jurisdiction).

17. Applicable Law and Jurisdiction

These Terms, their subject matter, and formation are governed by the laws of England and Wales.
If you are a consumer resident in the United Kingdom, you may benefit from any mandatory provisions of the law of your country of residence, and you may bring legal proceedings in your local courts.
For business users, the courts of England and Wales shall have exclusive jurisdiction.

18. Miscellaneous

Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severed and will not affect the validity and enforceability of the remaining provisions.
No waiver: Any failure or delay by us in enforcing these Terms does not constitute a waiver of any of our rights.
Entire agreement: These Terms constitute the entire agreement between you and us regarding the Site and supersede any prior understandings.
Assignment: We may assign or transfer our rights and obligations under these Terms to another organisation. You may not assign or transfer your rights or obligations without our prior written consent.
Interpretation: Headings are for convenience only and do not affect interpretation.
Force majeure: We will not be responsible for any failure to perform or delay in performance due to events beyond our reasonable control.

19. Contact

Questions or concerns about these Terms or the Site may be raised using the contact details and methods published on the Site. We will endeavour to respond within a reasonable time.