Legal Notice

Legal Notices

This website is published under the brand “TheGrillQueen” and is accessible at the domain thegrillqueen.co.uk. By accessing or using this site, you accept these legal notices and agree to comply with them. If you do not agree, please do not use the site.

Last updated: 14 December 2025

Website Host and Technical Provider

Hosting, content delivery and security services for this website are provided by Cloudflare (Cloudflare, Inc., United States, and Cloudflare UK Limited, United Kingdom). Cloudflare operates as a reverse proxy and content delivery network, which means traffic to and from this site may pass through Cloudflare’s network for performance and security purposes. As part of these services, Cloudflare may process technical data such as IP addresses and request logs to detect malicious activity and ensure availability.

Intellectual Property

All content on this website—including, without limitation, text, recipes, photographs, images, videos, graphics, designs, source code, databases, and the “TheGrillQueen” name and associated logos—is protected by copyright, trade mark, database and other intellectual property rights under the laws of the United Kingdom and international conventions.

• Subject to statutory exceptions, any reproduction, distribution, adaptation, public communication, extraction or reuse of the content, in whole or in part, in any form or by any means, is prohibited without prior written permission.
• Short quotations and non-commercial sharing of links may be permitted to the extent allowed by applicable law, provided the source is clearly identified and no modification is made that could mislead.
• Third-party trade marks, names and content remain the property of their respective owners and are used on this site with permission or as fair use.

Use of the Website and Liability

• Information is provided for general guidance only and does not constitute professional advice. Always exercise appropriate care, including observing food safety and appliance manufacturer guidelines.
• While reasonable efforts are made to ensure accuracy and availability, no guarantee is given that the site will be error-free, up to date, uninterrupted, or free from viruses or other harmful components.
• Links to external websites are provided for convenience; no responsibility is accepted for their content, security or availability.
• You are responsible for your equipment, internet connection, and for implementing suitable security measures (e.g., updated antivirus and firewall).
• Nothing in these notices excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

Personal Data Protection

Data Controller

The operator of this website acts as the data controller for personal data processed through the site.

What data may be collected

• Identification and contact data you provide, for example when submitting a form, leaving a comment, creating an account or placing an order (such as name and contact details).
• Transaction and order data where relevant (such as products, amounts, billing and delivery details, and accounting records required by law).
• Communications you send to us (messages, feedback, inquiries).
• Technical and usage data generated by your device and browser (IP address, user agent, device identifiers, pages visited, timestamps, referrer URL, language and region settings).
• Security and performance data (logs and diagnostic information) collected to detect spam, abuse, fraud or attacks, including by our technical providers such as Cloudflare.
• Cookies and similar technologies as described in the Cookies section below.

Purposes and legal bases

• Provision of the site, content and any services you request (performance of a contract or steps taken at your request).
• Security, fraud prevention, debugging, and ensuring the integrity and availability of the service (legitimate interests in securing and operating the site).
• Compliance with legal obligations, including accounting and taxation (legal obligation).
• Audience measurement, analytics and improvement of the site (consent, where required by law).
• Direct marketing communications (consent, which you can withdraw at any time).

Recipients and transfers

Personal data may be shared with service providers strictly as needed to operate the site and deliver requested services, including hosting, content delivery and security providers (such as Cloudflare), IT maintenance, payment and anti-fraud services, and analytics providers where consented. Some recipients may be located outside the UK. In such cases, appropriate safeguards are used for international transfers, such as the UK International Data Transfer Addendum or other lawful transfer mechanisms.

Retention

• Contact and inquiry records: up to 24 months after last interaction.
• Order and invoicing records: generally up to 6 years to meet accounting and tax obligations.
• Security and access logs: typically up to 12 months, unless a longer period is required in the context of an incident.
• Cookies: see the Cookies section for specific durations.

Your rights

Under UK data protection law, you have the rights of access, rectification, erasure, restriction, objection (including to processing based on legitimate interests), and data portability, as well as the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. You also have the right not to be subject to a decision based solely on automated processing that produces legal effects concerning you or similarly significantly affects you.

To exercise your rights, use the contact options provided on this website. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Cookies and Similar Technologies

What cookies are

Cookies are small files placed on your device when you visit a website. Similar technologies include local storage, pixels and SDKs. They are used for site functionality, security, analytics and personalisation.

Types of cookies used

• Strictly necessary cookies (always active): required to operate the site, enable basic functions, provide security and load balancing. Examples include session identifiers, consent-state cookies, and Cloudflare cookies such as “__cf_bm” (bot management) and “__cfruid” (rate limiting). These cookies do not require consent.
• Preference cookies: remember choices such as language or region to enhance user experience. Used only where necessary for a service you request or, otherwise, with your consent.
• Analytics/performance cookies: help measure and improve site usage (e.g., pages visited, time on page). These are used only with your prior consent where required by law.
• Advertising/marketing cookies: if deployed, these track user interactions to deliver or measure personalised advertising. These are not set without your consent.

Retention

• Session cookies expire when you close your browser.
• Persistent cookies generally last no longer than 13 months from your consent or last visit for analytics and similar purposes.
• Examples: Cloudflare “__cf_bm” typically lasts up to 30 minutes; “__cfruid” is set for the duration of the session. Actual durations can vary based on configuration and updates by the provider.

Your choices

• On your first visit, and thereafter at any time, you can manage consent for non-essential cookies using the controls made available on the site (where applicable).
• You can also block or delete cookies via your browser settings. Most browsers allow you to refuse all or some cookies and to delete existing cookies. Please note that blocking certain cookies may impact site functionality.

Security

Appropriate technical and organisational measures are in place to protect personal data and the site, including the use of reputable service providers such as Cloudflare for DDoS protection, TLS encryption and bot mitigation. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

Changes to These Notices

These legal notices may be updated from time to time, for example to reflect legal, technical or business developments. Material changes will apply on and from their publication on this page.

Applicable Law and Jurisdiction

These legal notices, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this website, are governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction, subject to any mandatory rights you may have as a consumer to bring proceedings in your country of residence (including Scotland or Northern Ireland).